I recently had to re-install my Vista Operating System and afterward found that the Wild Tangent Games App hangs when it comes up, so I'm unable to play any games at all.

They are thieves! This is unbelievable after how long I've been with them and how much of my MONEY they still have and there's nothing that can be done - and they know it. I am sorry that we were unable to resolve your issue. Based on what you have told me, it looks like you are unable to use our service at this time. However, due to the complexity of ever-changing technology (hardware and software), some games may not work correctly on all devices. We strive to make our service as accessible as possible for all our customers. At this time we have provided all of the steps to correct the issues you are experiencing, as they have been described. 'Dear XXX: Thank you for taking those steps, and I am sorry you have experienced ongoing technical issues. I can't use the 322 coins I have with them - THREE HUNDRED and TWENTY-TWO - and now they sent a final email to me saying they've done all they can and they closed the ticket so I can't even give them feedback anymore:

They keep telling me it's my problem, although I've tried to sign in from many different computers literally across the United States - same thing. I have had the same problem for the past several months - I am unable to access the coins in my account to pay for games or play time.

Wild tangent games